Are you passionate about providing HR advice and guidance? Do you love leading a high-performing team of like-minded professionals? Do you love finding solutions for your clients by partnering with them to determine their needs?
If this is you, we have the CAREER you have been searching for!
Who We Are
We engage employees and empower leaders to love what they do by being the most complete and connected HR solution in Canada, and we want you to love what you do!
Our passion for all things people applies to everything we do! Citation Canada has been recognized ELEVEN TIMES as a Great Place to Work!
What You’ll Do
Our Manager of Advisory Services oversees the provision of live HR advice to our clients, ensuring legislatively accurate, best practice-aligned HR advice and guidance is consistently provided in a timely manner.
As our Manager of Advisory Services, you will:
- Receive calls and electronic inquiries from Citation Canada clients located across Canada, providing on-demand advice and guidance on all HR-related inquiries and concerns.
- Manage the advisory team in the day-to-day-performance of their roles including weekly 1:1s, call review and feedback, team meetings, and use of employee engagement and professional development budgets.
- Leverage personal human resources expertise and experience to provide appropriate, accurate, and professional advice on a wide range of HR topics, including accommodation, HR legislation interpretation and application, progressive discipline, terminations, employee relations, labour relations, performance management, attendance, disability management, and so on.
- Provide guidance, advice, and interpretation of various HR-related legislation and regulations including employment standards, occupational health and safety and
Requirements
About You
You are a seasoned HR professional who:
- Has at least 10 years of progressive HR experience.
- Has proven experience developing, implementing, maintaining, and advising on all primary HR functions.
- Has an in-depth understanding of all HR-related legislation and regulations, including interpretation and application.
- Can establish rapport quickly and build lasting and trusting relationships.
- Is focused on the customer or client experience.
- Has strong research abilities and the desire for continuous learning.
- Has a degree or diploma in HR, or a related field.
It’s a bonus if you:
- Have your CHRP or CHRL designation.
- Are bilingual in English and French with strong verbal and written communication skills.
What You’ll Love About What You Do
As our Manager of Advisory Services, you will be rewarded by inspiring and guiding a team that helps companies across Canada to be their best. You will be challenged by unique questions and problems, and you will experience the satisfaction of using your extensive knowledge, experience, and insight to help clients overcome their HR challenges. You will lead a closeknit team of like-minded professionals, with opportunities to collaborate with departments and individuals across the company.
Benefits
More Perks
- The rewards are plentiful! We offer a competitive compensation structure for all of your hard work.
- We want you to have a life outside of work. That’s why we are committed to providing a schedule that will allow you to balance your professional life with your personal life.
- We care about you. Paid time off, time off for birthdays, paid time to volunteer, health and dental benefits, and an EAP are just some of the ways we demonstrate our commitment to employee health and wellbeing!
- We care about giving back. We believe that a team builds a company, and a company builds a community, and that's why we take pride in giving back to our London community!
- Flexible work model. We provide hybrid work options!
- Thrive in our culture. We’ve been recognized ELEVEN TIMES as one of Canada’s Best Workplaces and have a stellar rating on Glassdoor.
- We take our work seriously, but not ourselves. Joining the Citation Canada team means you will have a lot of fun, from exciting company incentives to virtual team builders. We make certain to take time to celebrate our successes!
- Grow your career with us. When you join our team, you are signing up for more than just a job; you are signing up for a career!
So, what do you say? Do you have what it takes to be a member of our award-winning team? If so, send us your résumé!
Citation Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.
Thank you for considering a career with Citation Canada.