1 year Contract.  From 15- 37.5 hours per week.

As a telephone banking specialist you will be responsible for providing outstanding support to all of the customers in regards to their banking needs.  This is a position that is measured on all call centre metrics and you will be required to meet and exceed sales objectives in up-selling and educating the customer on different services the bank offers.  You will be handling large call volumes in a customer service revenue driven environment.  You will be required to meet monthly sales, customer service and productivity targets. 

Minimum 1 year experience in sales and customer service is mandatory
Excellent communication skills 
Strong organization and multi-tasking skills 
Detailed orientated, ability to learn quickly 
Must be reliable – perfect attendance and adherence to breaks and schedules 
University or College graduate is an asset 

Must be available to work between 6am and 12:30am Monday through Sunday including statutory holidays.  Number of hours each week cannot be guaranteed.

Must be able to pass a credit and criminal background check 
 
We appreciate your interest in this position, however qualified candidates will be contacted for an interview