Business and Data Analyst

WILL Employment Solutions (WILL) is seeking a Business and Data Analyst to enhance our data tracking process and reporting capabilities. This role involves analyzing business processes, improving data tracking processes, and supporting the organization with data reporting using Tracker (internal data tracking software), Microsoft Access and Power BI, and any external funder-required data tracking software. Reporting to the IT Manager, the Business and Data Analyst will collaborate with internal staff, committees, and external software developers to optimize Tracker and data tracking processes. This is a critical role that ensures efficient and accurate data management and reporting across all departments within the organization to fulfill the mission of WILL. 

Job Duties/Responsibilities
Collaboration and Support

• Act as the primary liaison between internal staff, committees, and the external software developer
• Consult with the Management Team regarding the strategic direction of Data Governance
• Consult with staff and end users to identify Tracker and data reporting needs
• Maintain up to date knowledge of all services and programs offered by WILL
• Bring Tracker and process updates to The Tracker Working Group through monthly meetings
• Organize and schedule meetings, and communicate updates effectively

Business Analysis and Process Optimization

• Support the Data Governance Committee to set strategic data management and reporting direction, including updating WILL’s Impact Metrics and managing data integrity and risks
• Support the Data Process Committee to oversee and manage all data tracking processes
• Evaluate and improve data tracking and reporting processes across internal and external data tracking software to enhance efficiency and usability
• Work closely with the external software developer to recommend and implement improvements to Tracker

Data Analysis and Reporting

• Query, analyze, and interpret data using Microsoft Access and Power BI to create accessible reports and dashboards.
• Develop and maintain data reports for various departments to support organizational decision-making.
• Ensure accuracy, consistency, and integrity of data across systems.

• Other duties and projects assigned.

Qualifications and Skills
Education and Experience

• College diploma or university degree in Business Administration, Computer Science, Data Analytics, or equivalent work experience
• Ideally you have 2 - 5 years of experience in business analysis, data analysis, process optimization or a related role
• Experience working with not-for-profit organizations with multiple funding envelopes is an asset
• Vulnerable police check is required

Technical Skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Proficiency in Power BI and Microsoft Access for data reporting and visualization is an asset
• Knowledge of customized database with SQL Server data extraction techniques is an asset
• Knowledge of database management and data integrity principles

Soft Skills

• Highly analytical, detail oriented, and process-driven
• A strategic thinker with ability to understand and balance competing priorities across the whole organization
• Excellent written and verbal communication skills
• Ability to translate technical language into simple terms for non-technical audiences and vice versa
• A change-oriented mindset with a passion for continuous improvement and commitment to excellence
• Ability to work in a team environment as well as independently
• Strong organizational and time management skills with the ability to adapt to changing priorities
• Cross-cultural competency, with an ability to interact and work effectively with people from diverse backgrounds
• Professional demeanor and ability to handle confidential information.

WHY US? 

• An excellent opportunity to work in the not-for-profit sector.
• Health & dental benefits and pension program.
• Salary $55,000 - $63,000
• Professional development opportunities.
• Generous paid sick time and vacation time.

If you’re passionate about creating inclusive workplaces, supporting immigrant talent, and building relationships that drive positive employment outcomes, we invite you to apply and join our team. Simply send your resume and cover letter by April 29, 2025 at 5:00 pm to:

Hiring Committee/ Business and Data Analyst
c/o WILL Employment Solutions
141 Dundas Street, 4th Floor
London, ON N6A 1G3
Fax: 519-663-5377

Applicants may also choose to submit application electronically to careers@willemployment.ca  Please reference: Hiring Committee/ Business and Data Analyst in Subject Line.

WILL Employment Solutions values diversity in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community.  We strive to foster a workplace in which all individuals maximize their potential, regardless of their differences.  We are committed to providing accommodations for person with disabilities.  If you require an accommodation to complete this application, we will work with you to meet your needs.  Accommodation may be provided at all stages of the hiring process.

Please note that although we thank all applicants, only those being considered for interview will be contacted.