Voyago is currently recruiting a Scheduler for our Transit division in London, Ontario!
Join our dynamic team at Voyago, where we pride ourselves on fostering a positive and exciting workplace culture!
Your Role
Reporting to the Operations Manager, the Operations Support Scheduler is responsible for coordinating and supporting the daily activities of operations including all scheduling, bus assignments and administrative tasks. Provide administrative support and assist in a variety of special projects.
Administrative
- Oversight of the bid process to create a weekly schedule for LTC operations
- Monitor and update the weekly schedule as needed filling any open shifts through the collective process to ensure full shift coverage
- Maintain the applicable call down list and track driver availability
- Monitor and maintain the vacation board for book-offs
- Track absenteeism reports and provide updates on attendance as it relates to performance
- Assist with workplace grievances
Payroll
- Assisting the OPC with weekly payroll audits and reconciliations
- Assist with any grievances or inquiries as it relates to the collective agreement
- Create analysis of scheduling and payroll trends for future forecasting 20%
Communication
- Alert drivers to changes in any scheduling policies
- Alert Operations to scheduling needs
- Work with recruitment to identify staffing levels and needs
Requirements
Knowledge and Skill Requirements
Your Profile:
- You have minimum High School Diploma or equivalent
- You have 1-2 years of experience within the transportation or service industry
- You are comfortable using the radio to listen and communicate effectively with all drivers
- You have superior time management and communication skills
- You are fluent in English
- You are highly organized and able to multitask
- You are physically capable of climbing stairs
- You can take initiative to solve problems and search out the data needed to do so
- You are proficient in computer software with experience in MS Office (Word & Excel)
- You have excellent customer service experience
- You have a clean criminal record search
- You have sound geographic knowledge of surrounding area (London)
- You are available to work the following full-time schedule:
- Tuesday to Saturday from 10:00 am to 6:30 pm
Your Location
By joining the Voyago Transit team in London you’ll find:
- Your work location will be 573 Admiral Court in London
- This position is 100% in office, there is no remote work option for this role
Benefits
The Perks
- We support the development, work-life balance and well-being of our employees
- We build a supportive corporate culture that encourages diversity and enables our people to flourish.
- We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
- We offer our employees opportunities to build their own experience within a local, global Group.
- We offer comprehensive benefits packages for full time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff
- We are an Award Winning company
- As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
- We focus on innovation and sustainable environmental initiatives
Sounds like you? Apply today!
Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.
We thank all applicants however only those under consideration will be contacted.
