MANAGER,
Settlement Workers in Schools (SWIS) & Community Connections

• Supervise and provide leadership to the Settlement Workers in Schools (SWIS) team
• Oversee all aspects of Community Connections programming, including staff supervision and guidance with planning activities and community events, this may also include supporting delivery and facilitation of monthly family events
• Develop and implement strategies for outreach, and establish appropriate community partnerships to ensure programming is reaching intended community members
• Respond to identified needs by working collectively with Community Connections front line staff to assess feasibility for new initiatives, considering financial resources and capacity  
• Manage the reporting of assigned program results, ensuring outcomes are met and exceed contractual obligations to funders
• Oversee program evaluation to ensure effectiveness of service and resources
• Work collaboratively with Director of Settlement Services to coordinate professional development opportunities for staff specifically working with newcomers and funded by IRCC
• Participate in working groups and committees as it relates to the objectives and outcomes of the funding agreement with IRCC
• Support promotion of existing programs to reach the broader newcomer population in Northeast London
• Fulfill administrative duties associated of the program such as maintaining statistics, evaluation, report writing, committee meetings, community meetings, etc.
• Constructive participation as a member of the LUSO staff  team by furthering collective team goals and representing the principles and values of LUSO Community Services in all interaction with others

• A post secondary degree or diploma in Social Work,Community development, Social services or similar focus
• Demonstrated management experience, at minimum 2-3 years of experience in a  management or leadership role, supervising a team  
• Dynamic team player who takes initiative and is able to work independently, as well as part of a diverse staff team
• Excellent interpersonal skills as well as verbal and written communication skills
• Strong conflict resolution and time management skills
• Must be self-motivated and demonstrate ability to set priorities and handle multiple tasks simultaneously
• Ability to develop professional working relationships with team members to guide, motivate and support them to accomplish program goals    
• Knowledge and experience with different community engagement strategies
• Experience with report writing, maintaining statistics
• Ability to work under pressure and meet deadlines
• Ability to handle the privacy of confidential information and use sound judgement in protecting confidential information
• Proficiency with Microsoft office, email, and database entry
• Valid driver’s license and access to a reliable vehicle is required as activities take place in various community locations and candidate has to be able to effectively support staff they supervise by visiting various community locations
• Clearance through a Vulnerable populations police screening process.  Must have before commencing employment
• Current CPR and First Aid certification-must have before commencing employment

• Operate in accordance with policies, procedures, guidelines and protocols of  LUSO Community Services
• Participate constructively as a member of LUSO Community Services’ staff team to achieve organizational goals and objectives
• Represent the Mission, Vision and Values of LUSO Community Services
• Attend staff meetings and training sessions as required
• Work flexible hours including evenings and weekends-if/when needed to support individuals under direct supervision