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Your friend MY-NAME-HERE (MY-EMAIL-HERE) identified a career opportunity with Drake International that you may be interested in. Click on the link below to view their current job listings.

Customer Service- Greenhouse

Our client a well-established family-owned nursery located 20 minutes north of London is looking for a Customer Service Representative with strong communication and data entry skills along with in proficiency with Excel, Google products and CRM’s.
 
You will work in a small team helping to expedite orders, coordinate incoming orders and coordinate client pickups, all done with a smile! 
 
What we offer:
  • $24.00 an hour.
  • Working 8-10 hours depending on the season starting at 7:30am each day.
  • RRSP Matching: Graduated matching program.
  • Employer-funded graduated Vision, Dental, and Medical Benefits Coverage program.
  • Easygoing environment and excellent coworkers.
What you will be doing:
  • Manage all incoming communication from clients, drivers and vendors quickly and efficiently.
  • Utilizing Excel to organize and analyze customer data, track inquiries, and generate reports as needed.
  • Using internal system to process orders and operate labeler to prepare order for shipping and tracking.
  • Organized Calendar for shipping, keeping organized in conjunction with our operations manager using google calendar.
  • Manage labels and ensure accurate labeling of products according to company standards, including completing inventory and coordinating orders with suppliers.
  • Collaborate with other team members to streamline processes and improve overall efficiency.
  • Handle customer complaints and escalations.
  • Other duties as assigned due to the seasonal nature of our business.
Who you are:
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Excel for data analysis and reporting.
  • Experience with ERP software preferred.
  • Excellent organizational skills and attention to detail.
  • Strong problem-solving skills and ability to think critically.
  • Ability to work independently as well as part of a team.
  • Previous customer service experience preferred.
  • Able to work 7:30 AM - 6:00 PM Mid-March to Early June (Must be fully available this time of year)
  • 7:30 AM - 5:00 PM June
  • 7:30AM – 4:00PM July to Mid-March.

Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply today!  

Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly. 

Drake International is an equal opportunity employer and champions accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative at 519-433-3151.

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