Classification & Regular Hours

Hours per Week: 35

Salary Grade: 13

About Western

Western University delivers an academic experience second to none.  Western challenges the best and brightest faculty, staff and students to commit to the highest global standards.  Our research excellence expands knowledge and drives discovery with real-world application.  Western attracts individuals with a broad worldview, seeking to study, influence and lead in the international community.  Since 1878, The Western Experience has combined academic excellence with life-long opportunities for intellectual, social and cultural growth in order to better serve our communities.

About Us

Western Continuing Studies (WCS) is the educational bridge between Western University and the global community. Through innovative leadership in lifelong learning, WCS creates and delivers responsive and accessible programs, including non-credit and credit courses in professional development, post-degree diplomas, experiential learning, pre-degree programming and customized corporate training. In partnership with academic faculties, employers and professional associations, the unit reflects the academic mandate and vision of the University. Its vision, mission, mandate and operating principles are integrated with those of the institution. 

Responsibilities

Reporting to the Manager, Program Operations, the Program Coordinator will provide program support to the Professional Development (including faculty partnerships), Corporate Learning and Post-Degree portfolios, providing support with day-to-day administrative and operational logistical of the programs.  The Program Coordinator will manage program updates in Destiny One, coordinate new and existing faculty partnerships and support corporate learning partnerships by coordinating corporate portals and corporate learning programming. 
 

Qualifications

Education:

• Undergraduate Degree 

Experience:

• 3 years’ experience providing administrative support and coordination
• Experience in post-secondary education institution; experience with academic policies and procedures is preferred 

Knowledge, Skills & Abilities:

• An understanding of WCS programming and Micro-credential fundamentals and professionally oriented programming preferred
• Detail-oriented with an ability to function and process information with high levels of accuracy
• Familiarity with best practices for assessing, developing and implementing new business processes and procedures
• Organizational skills to manage multiple assignments that are accurate and thorough, sometimes of a complex nature or involving competing priorities
• Ability to work independently and effectively as a member of the team to achieve department goals
• Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner
• A creative mindset and willingness to work with partners to achieve a mutually beneficial outcome
• Ability to apply creativity, innovation and resourcefulness to daily work
• Ability to effectively present information and conduct training sessions and workshops
• Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations
• Commitment to ongoing professional development with a desire to take on new challenges
• A well-defined sense of diplomacy, including solid negotiation and conflict resolution skills
• Ability to work within a flexible schedule to accommodate the department’s events and activities
• Intermediate computer skills in Microsoft Office Suite
• Interpersonal skills to liaise with prospective and current students, staff, faculty and other members of the Western community
   

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

Interested applicants are asked to visit https://recruit.uwo.ca for further information and to apply online referencing job #38026 by midnight on April 7, 2025.
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.