Medical Office Assistant

by Thames Valley Family Health Team

Position Type: Full-time
Location: London, ON
Date Posted: Nov 06, 2024
Thames Valley Family Health Team

Job Description

Interdisciplinary Primary Care Collaboration 

1 Full-Time Position - Ongoing Contract (37.5 hours per week)

The IPC program is a collaboration between London InterCommunity Health Centre (LIHC) and Thames Valley Family Health Team (TVFHT) with a focus on increasing primary care access for those who are marginalized from health services such as people who are unhoused and people living in poverty. The IPC team will provide access to comprehensive primary care with interprofessional team members to facilitate connections to internal and external referrals. The primary care model will be connected to the broader integrated resources of the TVFHT and LIHC.

About the Position

The Medical Office Assistant is a role that is focused on outreach as well as onsite support for the clinical team providing care to people who face barriers to accessing health care, and are significantly marginalized by poverty, substance use, mental health, and housing instability and/or deprivation.

What’s in it for you?

As an employee of Thames Valley Family Health Team, you will be eligible for: 
 
  • Health and dental benefits 
  • Participation in the Healthcare of Ontario Pension Plan (HOOPP) 
  • Paid discretionary time
  • Paid vacation time 
  • Collaboration with LIHC 
 
Required Skills & Qualifications
 
  • Administrative experience preferably in a healthcare setting
  • Experience with Outlook and Accuro Electronic Medical Record (EMR)
  • Post-Secondary school diploma or education in medical office or business administration
  • An understanding of the Ministry of Health & Family Health Team philosophy
  • Excellent interpersonal skills and experience working with a multi-disciplinary team
  • Well-developed communication skills, both written and verbal
  • Ability to work independently with minimal supervision
  • Ability to coordinate and communicate information and documentation for various meetings and events, as well as minute-taking skills
  • Proficient skills in Microsoft Office applications, specifically: Word, Power Point, Excel, and Outlook
  • Exercise reasonable care and caution in protecting confidential and sensitive information related to clients and staff with understanding of PHIPA
 
Preferred Skills & Qualifications
 
  • Experience in mental health care and working with people experiencing substance use disorders and homelessness 
  • Experience in street level outreach, assertive engagement and motivational interviewing skills an asset 
  • Demonstrated phlebotomy skills 
  • Group facilitation experience (in-person/virtual) 
  • French and other language skills are considered an asset in supporting the communities we serve  

Apply Now 

Submissions will be accepted until end of day November 15, 2024. 
 
Thames Valley Family Health Team is an Equal Opportunity employer that is committed to an inclusive, safe, accessible, diverse, and respectful environment for all that is free of discrimination and harassment. We encourage and welcome all applicants including, but not limited to a broad range of cultural, national, and ethnic origins, racial, religious, gender identities and expression, as well as people of all ages, marital/family status, and those with disabilities to apply.  
 
Should you require an accommodation in making an application, please contact people@lihc.on.ca.
 
Due to the vulnerability of our client populations, it is a condition of employment that the successful candidate submit a Vulnerable Sector police check to Human Resources.  
 
About Us 
 
The Thames Valley Family Health Team is one of the largest Family Health Teams (FHT) in Ontario. With more than 120 physicians across 19 sites within London/Middlesex, Oxford and Elgin counties, the Thames Valley Family Health Team is committed to providing comprehensive, collaborative primary health care to over 169,000 patients.