Are you passionate about Salesforce and helping teams work smarter? Do you enjoy building custom solutions that enhance productivity and drive real results? If you're looking for a role where you can apply your Salesforce expertise, solve meaningful challenges, and work with a collaborative, innovative team—this could be the career move you’ve been waiting for.

If this is you, we have the CAREER you have been searching for!

Who We Are

We engage employees and empower leaders to love what they do by being the most complete and connected HR solution in Canada, and we want you to love what you do!

Our passion for all things people applies to everything we do! Citation Canada has been recognized ELEVEN TIMES as one of Canada’s Best Workplaces!

What You’ll Do

Our Salesforce team are experienced professionals who can collaborate with users at all levels of the organization. They are passionate about optimizing Salesforce and dedicated to enhancing the user experience by delivering valuable, tailored solutions that drive efficiency and success.

As a Salesforce Administrator you will:

• Provide day-to-day support for Salesforce users, troubleshoot issues, and assist with system navigation, ensuring a seamless user experience.
• Assist in the creation and maintenance of custom fields, page layouts, validation rules, and workflows to meet business needs.
• Create and maintain basic reports and dashboards to provide actionable insights for various business teams.
• Ensure data integrity by performing data cleansing, deduplication, and regular maintenance tasks within Salesforce.
• Work with cross-functional teams to understand business requirements and document configuration changes or updates.

Requirements

About You

You are a Salesforce professional who:

• Has a basic understanding of Salesforce configuration, customization, and administration, including objects, fields, page layouts, and workflows.
• Has the ability to create and maintain reports and dashboards to provide insights for business decision-making.
• Possesses skills in data import/export tools, data cleansing, and maintaining data integrity within Salesforce.
• Has familiarity with automation tools like Flows, Process Builder, and approval processes Has a high level of written and verbal communication, working with cross functional teams and assisting users with troubleshooting and training where necessary.
• Has high attention to detail and an analytical mindset
• Salesforce Administrator Certification, experience with LeanData, familiarity with CPQ preferred but not required

What You’ll Love About What You Do

As a Salesforce Admin, you will make a meaningful impact by optimizing and enhancing the Salesforce platform to improve efficiency, data integrity, and business insights. You will tackle complex system challenges, design scalable and customized solutions, and leverage your expertise to drive innovation in CRM management.

Benefits

More Perks

• The rewards are plentiful! We offer a competitive compensation structure for all of your hard work. 
• We want you to have a life outside of work. That’s why we are committed to providing a stable schedule that will allow you to balance your professional life with your personal life.
• We care about you. Paid time off, time off for birthdays, paid time to volunteer, health and dental benefits, and an EAP are just some of the ways we demonstrate our commitment to employee health and wellbeing!
• We care about giving back. We believe that a team builds a company, and a company builds a community, and that's why we take pride in giving back to our London community!
• Flexible work model. We provide hybrid work options!
• Thrive in our culture. We’ve been recognized ELEVEN TIMES as one of Canada’s Best Workplaces and have a stellar rating on Glassdoor.
• Be proud of what you work on. Our exceptional reputation means you can contribute to building products and services that you will be proud of and be excited about.
• We take our work seriously, but not ourselves. Joining the Citation Canada team means you will have a lot of fun, from exciting company incentives to virtual team builders. We make certain to take time to celebrate our successes!
• Grow your career with us. When you join our team, you are signing up for more than just a job; you are signing up for a career!

So, what do you say? Do you have what it takes to be a member of our award-winning team? If so, send us your résumé!

Citation Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.

Thank you for considering a career with Citation Canada.